Terms & Conditions

Welcome to the sweet side of the internet! These Terms & Conditions (“Terms”) apply between you, the User of this website (including any sub-domains, unless we’ve said otherwise), and Mallow Out, the owner and operator of this site.

Please take a moment to read through these Terms carefully — they outline your rights and our responsibilities. By using our website, you agree to follow these Terms. If you don’t agree, please stop using our site (though we’ll be sad to see you go!).

1. Who We Mean by “You” and “Us”

“User” or “Users” means anyone who visits or interacts with our website who isn’t employed by Mallow Out or providing services to us in a professional capacity.

“We,” “our,” and “us” mean Mallow Out, The Marshmallow Factory Ltd — the folks behind the fluff!

2. Our Sweet Intellectual Property 🍬

Everything you see on our site (unless uploaded by Users) — the words, images, videos, designs, code, layout, and even our squishy branding — belongs to Mallow Out or our partners.

By continuing to browse, you agree that this content is protected by copyright, trademarks, and other intellectual property laws.

Here’s what you can do:
✅ View, download, and enjoy our content for your own personal, non-commercial use.

Here’s what you can’t do without our written permission:
🚫 Copy, modify, distribute, reproduce, or use our content for commercial purposes.
🚫 Use our logo or branding without written approval (no matter how tempting it looks on a hot chocolate mug).

3. Prohibited Uses 🍫

You agree not to use this website in a way that:

Causes or could cause damage or disrupt other people’s use of the site.

Breaks any laws or regulations.

Is abusive, harassing, or offensive.

Copies or shares copyrighted content without permission.

Basically — play nice and keep things sweet!

4. Links to Other Sites 🍪

From time to time, we might link to other websites we think you’ll love (recipes, gift ideas, or just cool stuff).
But unless we say otherwise, we don’t control those sites and can’t be responsible for their content, cookies, or how they handle your info. Visiting those links is at your own discretion.

5. Privacy & Cookies 🍥

We take your privacy seriously (no sneaky crumbs!).
Use of our website is also covered by our Privacy Policy and Cookies Policy, which you can find on our site. These are part of these Terms by reference.

6. Website Availability & Disclaimer ☁

Our online shop and all its fluffy features are provided “as is” and “as available.”

While we do our best to keep everything running smoothly, we can’t guarantee the website will be error-free, virus-free, or available 24/7. We also reserve the right to change, pause, or remove parts of the website — including products or features — whenever we need to.

Mallow Out won’t be held responsible for:

Temporary unavailability of the site.

Losses or issues beyond our control (like internet outages or acts of nature).

So if the marshmallow machine (or the internet) breaks down, please bear with us!

7. Limitation of Liability 🍭

Nothing in these Terms will:

Limit your rights under UK law.

Exclude liability for fraud or anything illegal.

But to the fullest extent allowed by law, Mallow Out isn’t liable for:

Business losses (like profits, revenue, or goodwill).

Data loss or corruption.

Any indirect or consequential damage.

We’re a marshmallow company, not a law firm — so we’ll always do our best, but we can’t promise perfection.

8. Changes to These Terms 🎈

Sometimes we may update these Terms to reflect changes in the law or how we do business.
When we do, the new version will be posted on this page and will apply from the date it’s published.
We recommend checking in occasionally to make sure you’re up to date — grab a marshmallow and have a quick read!

9. General Legal Bits 🍯

You can’t transfer your rights under these Terms to anyone else.

We may transfer our rights if we’re confident it won’t affect yours.

If any part of these Terms is found invalid by a court, the rest still stands.

Not exercising a right doesn’t mean we’ve waived it — we just chose to stay mellow!

These Terms, together with our Privacy and Cookies Policies, are the full agreement between us and you.

This agreement is governed by the laws of England and Wales, and any disputes will be settled in the English and Welsh courts.

10. About Mallow Out 🍡

Mallow Out is our trading name
a company registered in England and Wales 
Registered address: Liskeard Cornwall 0L145HS.

You can reach us at: sales@mallowout.co.uk

These Terms & Conditions were last updated on 15th October 2025.
Thanks for reading — now go reward yourself with something fluffy and delicious.