Returns

Returns policy 

If our marshmallows don't bring you fluffy joy, we've got you covered! Returns Policy for : 

1. Squishy Satisfaction Guarantee : Not thrilled with your marshmallows? No worries! You can return unopened, uneaten packs within 30 days of delivery for a full refund. We want you smiling, not sticky-fingered and sad! 

2. Oops, Something's Wrong? : If your marshmallows arrive more melty than marvelous or damaged in any way, snap a quick pic and email us at . We'll sort a replacement or refund faster than you can toast a mallow! 

3. How to Return : Pop your marshmallows back in their original packaging, include your order number, and send them to . You cover return shipping, unless we goofed-then it's on us! 

4. Non-Returnable Mallows : Custom orders or marshmallows that look like they've been nibbled (we see you!) can't be returned. Gotta keep things fair and fluffy! 

5. Refunds : Once we receive your return, we'll process your refund within 7 days to your original payment method. You'll get an email confirmation when it's done. 

Questions? Ping us at or check our FAQ for more marshmallow magic. Let's keep the sweetness flowing!